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Production Time refers specifically to our printing & processing time, excluding the shipping; and it begins as soon as your artwork has been uploaded and you press the “Send to Production” button of each job. If you required a digital proof for your graphic, our production time begins only after you have approved your digital proof.

Jobs must be Sent to Production before 3:00 PM East Time to consider this same day as the beginning of our production time.

Our timing is based on normal business days, excluding Saturdays, Sundays and Federal Holidays.

If you choose to "Include Proof” in your order, a Digital Proof will be sent to you via email in the next hours, and the production process will begin once the approval is given.

If the File is not considered “good to print” by our staff, we will contact you in the next hours and you could choose to send us another file, or print “as is”. In the first case, the Turnaround time starts from time the new file is received and approve by our staff.